Frequently Asked Questions

How To Make An Online Payment:


You can conveniently make your storage unit payments online. To submit an online payment, visit http://www.570selfstorage.com/login, sign in to your account with your username and password, and then simply click on the "Make a Payment" button after successfully logging in.


How To Move Out of Your Storage Unit:


It's crucial to take appropriate steps when moving out to avoid future payments or cleaning fees. The move-out process is simple with our convenient month-to-month rentals, offering the flexibility to leave whenever necessary. Follow these four steps when you're ready to move out:

  1. Pack and remove all your belongings: Take everything out of your storage unit before leaving.
  2. Clean your unit: Leave the space clean and undamaged. Sweep out dirt and dust, address any spills, and remove all trash to avoid cleaning fees.
  3. Take your lock with you: Ensure your lock is removed, as we cannot close your account while it remains on the door.
  4. Notify the facility: Let us know you’ve vacated by submitting a notice via our online portal, via email, or by calling. Failure to notify us could result in continued charges.
Please note that rent is not prorated. If you plan to move out shortly after your last payment, no refund will be issued.

Move Out of Your Storage Unit Online:


For added convenience, 570 Self Storage offers storage customers the option to move out online. To do this, log in to your account at http://www.570selfstorage.com/login and schedule a move out to notify the facility that you have vacated your unit. You must have zero balance on your account and your storage unit needs to be cleaned before you complete this step online.